Xidax Review 2019, Should You Just Build Your Own PC Rig?

I’d like to review over Xidax for their “ultimate” custom gaming PCs. Most pre-built sites like this don’t provide good value, but we’ll see if Xidax does!

I’ll be looking into different budget points for custom PCs that they have, if the parts are of quality measure and if it’s actually worth getting for the price.

With that, let’s get to the review.

 

Xidax Logo 2019

 

Does A Xidax $500 PC Deliver?


For the first part of reviewing Xidax (xidax.com) I’d like to get into whether or not a $500 pre-built PC from them would be worth it for the power you get per dollar spent.

The pre-built X-2 desktop is what I wanted to look at as it is the lowest price PC they have to offer on the site. I could get it down to about $497 which includes everything being built and ready to go right from the get go.

In the past, Xidax’s system for knowing which parts are in your PC was a scrambled mess. With their most recent updates they’ve put together a system that walks you through each step and piece of hardware one by one that way you are able to understand exactly what is going into your system.

The overall design of their system makes it easy to use and look at. However, when you’re trying to get a PC for around $500 like this, you aren’t going to be able to use any of the other features to keep the PC below the $500 mark.

Before you see and edit everything in the rig you first pick whether you want an AMD based build or an Intel based build. AMD is the cheaper side and that’s what I’ve gone with for this first desktop.

With that aside, let’s get right into the components.

 

Xidax X-2 Gaming DesktopHere is a list of parts that a “$497” X-2 gaming PC includes:

Case: Xidax computer case

Motherboard: ASUS A320M-K Motherboard

Processor: AMD Athlon™ 200GE 2C/4T 3.2GHZ

Graphics: AMD Integrated Graphics (uh oh.)

Storage: Western Digital 1TB HDD

Power Supply: SEASONIC S12III 500W BRONZE

CD Drive: None

Operating System: Windows 10

 

Now wait a second here…

I thought that the price as configured was going to be $497…?

Oh, they also charge $40+ for standard shipping. If you want faster shipping then be prepared to pay upwards of  $100+ for shipping. They don’t tell you that until you’re just about ready to buy. 🙂

 

This Blows My Mind


Alright, so for $540 you can get a PC sent to you that can play World of Warcraft on medium/low and it’ll also be able to play 1080p video.

Integrated graphics means that the graphics is coming from the processor, this “gaming” PC doesn’t even have a dedicated graphics card!

 

Integrated graphics is not what you should expect out of a gaming desktop these days.

 

For about the same price you could have a full gaming rig capable of playing all of the latest games, a keyboard, mouse, monitor AND a headset.

The only difference is that you’d have to build it yourself which really isn’t that hard at all if you take the time to learn how it’s done. It’s really just a lot of plug n’ play.

I’ve got to give it to these guys though… their branding is pretty cool.

But for $540? To play games that are more than 10 years old and some indie games?

Come on now, that’s not a real gaming PC! This is why I always preach to build one rather than getting a pre-built.

But maybe that’s just for the lower priced PCs…

Let’s take a look at a more expensive configuration, let’s see if Xidax PCs can at least sorta deliver on a quality gaming experience for those that have a higher budget range.

I sure hope that they can… I can tell you right now though, please DO NOT buy a lower priced – entry level rig from here. You’d be leaving WAY too much money on the table for how much power you could really have with that much money.

 

OK, Can They Deliver With A $1,500 PC?


Now for the true test…

If they can deliver a quality experience with those that have a $1,500 budget then I might be able to actually recommend this company for you.

I know it sounds like I’m being pretty rough and unfair, but man I despise pre-built PCs. I have yet to find a company that provides a quality shopping experience, a fair price and a good gaming experience all at the same time.

It looked as if I could customize their X-4 gaming desktop to meet my budget point of $1,500 as it started at about $1,000. Figured I could edit a few things and get a good PC going.

Here’s a rig that I configured for around $1,500:

 

Xidax X-4 Gaming Desktop

 

Okay,

Now this isn’t looking all that bad…

I changed out the video card, power supply, processor and total RAM with the X-4. Went from a RX 550 to a RTX 2060 for the video card, 600W gold rated power from a 450W bronze rated power supply, an i5-9600K from an i3-9100 and 16GB total RAM from 8GB total.

If you’re paying anywhere near $1,000 then something like a RX 550 isn’t going to cut it at all. If you’re spending a lot of money then you’d best be getting as much power as you can get out of it.

Keep in mind that with a $1,500 budget you could definitely build one yourself that’s even better. You’d be able to have a 2070 instead of a 2060 and an i7 would still be an even better pick.

Another thing… Once I got to checkout I clicked the “free shipping” freebie that they provide if you spend enough in the cart but my total jumped up over $500 at the last checkout…

 

The order total came out to over $2,000 when the final configuration said it’d be a little over $1,500… Maybe this is a bug?

 

I was caught off guard with this because after choosing the last part I was shown that the total was going to be a bit over $1,500 total and with free shipping… I don’t see where the extra $500 got tagged on.

Do they not have certain parts in stock?

If not, do they upgrade the card to the most expensive one there is?

I can’t be for certain why it increases… It’s unfortunate to see a bug like that in a nicely made system like this.

As for the rest of the experience, you’ll be able to add in custom lighting and different accessories/peripherals to the build as well but they seem highly overpriced. If I were you, I’d get peripherals and accessories separately at other storefronts to save some more cash.

Xidax can definitely deliver on the customization and they can deliver enough for those that are looking to spend more than $1,000 on a pre-built PC. And when you spend amounts like that, the shipping is free.

As I said earlier, I despise most pre-built PCs. There is never enough value when looking at the power per dollar spent.

But with Xidax pre-builts, I would trust them to put together a mean PC. I suppose it would be nice to just take the PC out of the box, plug it in and start gaming right away.

Personally, I really dig the process of building one myself. When I first got into PC gaming I had absolutely no idea how to put one together but after following a few videos and researching, I pulled the plug and just bought the parts I needed.

I don’t regret at all putting a PC together myself. It’s such a fun learning experience and it’s such a great feeling to watch your PC come to life after putting all of the pieces together. 😀

 

My Final Verdict


All in all, if you really just don’t want to learn how to put your own build together and if you’re looking to spend more than $1,000 on a gaming PC then you’ll probably want to look into a Xidax PC.

I really dig the customization options and from the looks of the team behind the company, the PC would be put together with quality in mind the whole time.

So, are you going to be looking into a Xidax pre-built?

Or are you going to put your own build together?

If you are going to put your own build together then be sure to check out the different guides I have available on the site here, highlight “PC Builds” in the top navigation and choose your budget point!

Building them is so much fun, trust me… you wouldn’t regret the experience of putting your own build together. 😉

Let me know what you’re going to do in the comments below! 😀

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21 Responses to Xidax Review 2019, Should You Just Build Your Own PC Rig?

  1. Brian says:

    I just ordered a laptop from there. I agree with you on the high end desktops are a fair value. One thing I feel like you should have touched on is the main reason people a prebuilt and that’s the warranty. If you factor the warranty into the cost I think the desktops are a great deal. I can build my own but if this laptop works out I’m seriously considering them for my next desktop.

    • Colton P says:

      Hey Brian, good point.

      But on Amazon you can also get a 2-year warranty plan for the PC parts making building your own having its own value in that context!

      • C. says:

        Not to bring this back to life… but Xidax offers a LIFETIME warranty. Which is insane.

        • Colton P says:

          Another thing to make them that much more awesome!

          As long as people pay sort of top dollar for the higher end builds then I can definitely see the value there.

      • Michael Covington says:

        I’ll take the lifetime warranty over a two-year any day

      • Kazaam says:

        All of amazons warranties and protections are from asurion… god help the person dealing with them.

        • Colton P says:

          When it comes to warranties/protections you still get to have help from Amazon support directly, or at least that’s how it has worked for me personally. Is Asurion a partner company of Amazon?

  2. Joe says:

    I just customized one of their comps they are charging an unrealistic amount. For example almost $600 for a Samsung Evo 850 1TB. Amazon or Newegg.com you can get 2 for that price. How or why someone would pay that much of a mark up for anything product is just crazy.

    • Colton P says:

      There are some pretty crazy prices man, the only way it makes even a little bit of sense is by getting a more expensive PC. But even then, you can have way more power behind a PC by putting one together yourself. A LOT more power.

      Though I do have to give it to Xidax, their PCs look super slick and they do a heck of a job putting them together!

  3. Kevin Anderson says:

    Not only are the prices out of this world! The options are crap. This seems like a company taking advantage of, not so savvy, first time PC gamers. Putting together a computer is like putting together legos, If it looks like it should go in that slot, then it probably does. Don’t get screwed!

    • Colton P says:

      I agree for the most part Kevin. I mean, these guys put together PCs in a high quality way so it’s not like they’re just quickly throwing pieces together but the pricing is definitely not nearly as fair in comparison to putting together a build of your own!

  4. Dan M. says:

    As the proud owner of a Xidax, I must say that I’m 100% satisfied. My last three gaming computers were built by me. And anyone who has built their own KNOWS that you will have some issues. Whether it’s compatibility issues or non-working hardware or out-of-stock problems, there is always at least one. However, I had not one issues with my Xidax. Sure, I spent a little more, but the lifetime warranty and “trade-in/buy back” options are too good to be true. And their customer service is next to none.

    The next time I’m in the market for a computer Xidax will be my first choice.

    • Colton P says:

      That’s good to hear man, they definitely put together high quality PCs! Simply comes down to if someone wants to pay the premium to have those features and what not.

      Having your PC working right out of the box has a value of its own!

  5. EB says:

    I have built many a rig, and yes, you can get more for less if you go that way. But, let me tell you an awesome story. I had Xidax build me a mainstream gamer… 6700k/1080FE at a price at least 25% lower than other builders. So, long story short UPS massacred it in shipping. Before I accepted delivery I called Xidax. Within 90 seconds I was talking to the head of customer service who had me refuse it. Total length of call maybe 5 minutes. A replacement rig was built and in my hands within 72 hours, LONG before my busted rig ever made its way back to Utah. Try that with Dellianware.

    • Colton P says:

      Hey EB,

      They definitely have quality in mind 100% and it’s awesome to hear that same mission is in mind when it comes to customer service because we all know that other companies can’t even come close to that type of satisfaction. I can see how it makes sense to get a build done with them when it’s a higher end rig, the price ranges are a lot better than the others that you see around! Thanks for sharing

  6. Dave says:

    The other point not mention is you can get financed for the pc if you don’t have that kind of dough setting around . I purchased a build from the at around $1450 ran good for about 8 months then had some CD player issues it wouldn’t read certain disk .. cleaned it and all but still no dice . Called them they wanted a video of the sounds and screen issues it was reporting but I needed the player now . Being they are located in Utah I believe I just ran out and got one that day and was up and running again . 2nd year in system completely stops running with out a power supply tester to confirm at least one possibilty of its issue I called them and set up for shipping it to them since I didn’t keep the box it came in had to let ups box it for me and of course insurance at a total cost &111 both ways GEE ..we will see if the lifetime warranty is worth it .

    • Colton P says:

      That warranty for lifetime is definitely going to be nice, you can always finance through Amazon as well I’ve had friends that financed with a custom build so financing is still an option from going with a build of your own.

      Hopefully the issues stop there!

  7. Jesse says:

    THIS COMPANY HAS THE WORST SUPPORT TEAM I HAVE EVER SEEN IN ANY TYPE OF COMPANY FOR ANY TYPE OF INDUSTRY I KNOW OF. DONT EVEN BOTHER TRYING TO CALL THEM PAST 5PM YOU WILL STAY ON HOLD FOR 1.5 HOURS BEFORE BEING DROPPED. IF YOU ARE ABLE TO OPEN A REPAIR TICKET YOU WONT SEE YOUR COMPUTER AGAIN FOR TWO MONTHS. THEN THE SUPPORT STAFF WILL MAKE A BUNCH OF PROMICES THEY HAVE NO INTENTION OF KEEPING AND INSTEAD CLOSE OUT ALL YOUR TICKETS EVERY TIME YOU TRY TO GET A STATIS. MY LAPTOP HAS HAD TWO DEVICE ENDING EVENTS IN UNDER THREE YEARS. NEEDLESS TO SAY I WONT BE BUYING A DESKTOP FROM XIDAX.

    • Colton P says:

      This is very unfortunate to hear, Jesse. 🙁

      I’m not certain but maybe Xidax has a support team on Twitter or another social outlet? Sometimes companies make sure to make things right when there is a social media presence on a problem… though they should have been able to know that you’ve been needing help for quite some time now.

  8. Stephanie says:

    My fiance and I both bought xidax gaming desktops. (Over $1000) The product is amazing. Customer support has been great as well.

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